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Harrington / Ishikawa Professional Medal

20th Asia Pacific Quality Conference
Kuala Lumpur, Malaysia, November 23-26, 2014

Congratulations for the year 2014 Harrington / Ishikawa Professional Medal Awardee in recognition of your contribution to the advancement of the quality in the Asia Pacific region with your personal touch of leadership.



Dr. Manu K. Vora
President, Chairman
Business Excellence, Incorporated

Dr. Manu Vora is Chairman and President of Business Excellence, Inc., a global quality management consulting service firm. He has over 39 years of leadership experience and has guided Fortune 500 companies with Baldrige Performance Excellence Award assessment in the areas of leadership excellence, customer satisfaction, employee engagement, and process improvement. He is a Past Vice President from the American Society for Quality (ASQ) National Board of Directors. He also served as a Chairperson for ASQ Chicago Section. He is an ASQ Fellow and Certified Quality Engineer (CQE). Manu served as a Chief Judge at the Illinois Team Excellence Award Program from 1993-1999. He is a member of Board of Examiners of the Asia Pacific Global Performance Excellence Award Program since 2004
Dr. Vora holds an MBA with Marketing Management from the Keller Graduate School of Management in Chicago, M.S. & Ph.D. in Chemical Engineering from Illinois Institute of Technology (IIT) in Chicago, and B.S. in Chemical Engineering from the Indian Institute of Technology (BHU), Varanasi in India. He is a sought after speaker on business excellence and quality management topics for local, regional, national, and international audiences. He has over 385 presentations around the world in Africa, Asia Pacific, Caribbean, Central America, Europe, Latin America, the Middle East, and the United States. He has published over 50 articles in professional journals and conference proceedings. In 2005, he authored “Managing Human Capital” chapter in the Six Sigma for Transactions and Service book published by McGraw-Hill. In 2012, Dr. Vora was invited to be an ASQ Influential Voice and he has written 31 blog posts. His posts are at

For over 21 years, as an Adjunct Professor, Dr. Vora has taught Operations Management, Quality Management, Supply Chain Management, Project Management, Human Resource Management, Sustainable Change Management, and Risk Management courses at business schools in the USA and India. He is affiliated with over 33 educational institutions around the globe. He has taught well over 7,500 people globally through academic teaching and executive training. On April 7, 2013, he gave a TEDx Talk - "Leveraging Social Responsibility to Unite the World" at TEDxIITBHU, Varanasi, India (

For over 44 years Dr Vora has dedicated his life to community service. In 1989, he established the Blind Foundation for India (BFI) to serve over 15 million visually impaired people in India which accounts for one third of the world's blind population. BFI team has raised over $3.5 million to support 110,000 free Cataract operations, distributed over 10,000 Braille Kits to blind children for their education, donated 110 mobile vans for transporting eye doctors and patients, and examined over 500,000 school-going children for their eye sight and provided necessary interventions. So far, over one million people in India have their eye sight checked through the BFI. On April 13, 2013, he gave a TEDx Talk - "Exponential Power of the Gift of Giving" at TEDxIIT Chicago, USA ( Since 1970, Dr. Vora has raised over $8 million for a variety of charitable and professional causes.