Mr. Yong, a Malaysian, borne in 1952, is a well-known management consultant in the Asia Pacific region.
He is the Chief Executive of QMC Malaysia, a leading management consultancy and training firm in Malaysia, which he established in 1990. He is also the founder of QMC Vietnam Limited which was inaugurated in August 2000.
Through QMC, he has assisted hundreds of organizations in the Asia Pacific region in implementing quality initiatives, and obtaining certification to Management System-based standards like the ISO 9001, ISO 14001, OHSAS 18001, SA 8000, GMP, HACCP, and ISO22000.
In Malaysia, he is a Quality Management System Consultant registered with the Malaysian national accreditation authority (MRCA), a HACCP Consultant with the Ministry of Health, and an ISO 9000 and ISO 14000 Consultant approved by the National Productivity Corporation to provide expertise to small and medium enterprises.
Mr. Yong has been a Technical Expert for the Asian Productivity Organization (Japan) since 1986. In his assignments for APO, he has provided consulting and training services in the areas of Quality Management System (ISO 9000), Environmental Management System (ISO 14000), Total Quality Management, Management of Quality / Organizational Excellence, SA 8000, QC Circle activities, Quality Improvement Tools & Techniques, 5S, Kaizen, GMP, Food Safety, HACCP, and Food Safety Management System (ISO22000) to National Quality and Productivity organizations.
As an Australian-licensed Total Quality Management (TQM) consultant, he is also registered as a Senior Management Consultant with the RABQSA International.
Mr. Yong’s experience has been gathered from consulting and training assignments and presentation of papers in Australia, Bangladesh, Cambodia, Fiji, Japan, Hong Kong, India, Indonesia, Lao PDR, Nepal, Pakistan, Philippines, South Korea, Sri Lanka, Singapore, Taiwan, Thailand, USA, and Vietnam.
In his earlier years of quality education, he has the opportunities of receiving training and instructions under Quality Gurus like Dr. A.V. Feigenbaum, Dr. J. M. Juran, Dr. K. Ishikawa, Dr. N. Kano and Dr. Yoji Akao.
His hands-on exposure in quality management earned him the following credentials:
- Founding Member of the World Quality Council (WQC)
- Senior Member & Country Councilor (for Malaysia & Vietnam) to the American Society for Quality (ASQ)
- Fellow of the QSA International and Country Representative (Vietnam) of QSA International
- Founder Member, Fellow, (past) President and Life Member of the Institute of Quality Malaysia (IQM)
- Life Member and Technical Expert of the Asia Pacific Quality Organization(APQO)
- (Past) Fellow of the QSA International, and Country Representative (Vietnam) of QSA International
- (Past) Member of the Advisory Committee to the National Total Quality Control Secretariat, Malaysia.
Mr. Yong is a Approved Lead Tutor of IRCA Approved Lead Auditor Training Courses (ISO 9001, ISO 14001 & ISO 22000) and conducts system audits for several international certification bodies. He is also a trained SA 8000 (Social Accountability System) auditor.
Mr. Yong is a very popular trainer who speaks with conviction and experiences. He has developed and conducted professional development training programmes on Quality Engineering (since 1990) and Quality Management (since 2000) leading to certification by the American Society for Quality (ASQ). He is currently an ASQ Certified Manager of Quality / Organizational Excellence (CMQ/OE), Certified HACCP Auditor (CHA), and Certified Six Sigma Green Belt. He has also passed ASQ Certification Examinations on Certified Quality Auditor (CQA) and Certified Quality Engineer (CQE).
Mr. Yong majors in Mechanical Engineering and had completed post-graduate studies in Behavioral Science in Management, Human Resource Management and Financial Management.
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