Often Overlooked Things that Destroy Consistency

Consistency is one of the hardest things to maintain within an organization, and lack of it wastes both time and money. As a manager, there may be a couple of things which you may be overlooking and are consequently destroying your firm’s consistency. As your mandate is to build a consistent value system and consistent culture within your company, discussed below are some factors you need to look into which may be hurting your organization’s consistency.

Not keeping written records

Whenever you make a commitment or arrangement, you need to write it down, and in case you need to confirm something, you have a written document which describes what was stated in the agreement.

Poor Punctuality

Nothing destroys the consistency of an organization like poor punctuality, either by the manager or the employees since it wastes time which subsequently leads to losses. Therefore, to ensure the company’s productivity does not falter, all individuals within the firm need to carry out everything promptly to eradicate any inconsistency.

Lacking Focus on what is Important

If you want to achieve a greater deal of consistency as a manager, you need to become consistent and immediately implement any new changes you have in mind. Additionally, by immediately changing your behavior, you need to push your employees to follow suit quickly. However, change typically does not take effect that swiftly, and it takes time for everyone to get on board because these new rules must be understood and accepted.

Lacking Properly and Well-defined Objectives

If you are a manager, having clear and well-defined goals will assist you in ensuring you are consistent because you understand what is expected of you and your employees. Consequently, you will be left with only checking and controlling the results.

Not Celebrating Success

Whereas this might seem like something of minimal significance, you always need to celebrate whenever you and your team achieve some critical objective. The lack of celebration even with an inexpensive dinner as company staff weakens the team spirit because you and your employees lack the needed positivity which is vital in ensuring you remain consistent with achieving future goals.

Lack of Penalties for Missed Deadlines

As a manager, if an employee does not meet a specific deadline, you need to penalize them, and this will guarantee that the employee completes all his tasks on time. However, not fining the employee or yourself too as a manager for a missed deadline leads to complacency, which then results in inconsistent performance of the organization.

Not Planning Dates in Advance

By not planning the dates, inconsistency within a company increases because there is no definite set date when specific objectives need to be achieved; thus inefficiency and inconstancy creep in the organization.

Take some time to address these issues and you will be better placed to attain the needs of your customers as well as the goals of the company.

Curse of Knowledge: How to Build Systems for Others

Your explanation is possibly too long if you cannot clearly explain something clearly to someone in just one sentence. Typically, whenever you have a vital message, you subsequently wish to spread it, and this becomes problematic because the more you learn about something, the harder it is to describe to somebody else in a manner which will make them care. Usually, this is because once you have learned about something, you start thinking it is more important than it is; thus, you cannot offer someone a general understanding without diving into the excruciating details which are yet to care about. This is what is known as the Curse of Knowledge.

However, to build a system for others, you must first put yourself in the unknowing shoes which subsequently ensures that an efficient line of communication is established. Therefore, all the disregard and misunderstanding from others clear and below are some tips on how you can build a system for others.

Tell Stories

Typically, human brains are wired to recall narratives, and when reading these narratives, it even activates vibrant sensory descriptions like “lavender” as though you are experiencing it. Therefore, whenever you want to build a connection with an audience you are addressing, your focus should be on telling a story which will cut through the curse of knowledge by naturally excluding the buzzwords and jargons. Instead, paint scenes that are filled with concrete details yet still convey meaning and include images since they can encode more context and information at once. Additionally, whereas images are excellent for surprising your consumers with a personal email, the presence of images such as people’s face or a company logo assist in conveying your story. It ensures you go a long way in achieving perfection within your organization.

Dialogue with People

As the owner or CEO of an organization, you frequently need to initiate conversations with people either personally or through a surprise personal email. Furthermore, ask your customers of any query they may need assistance on, and this goes a long way in you using the curse of knowledge to your advantage and achieving the company’s goals.

Constantly Remind People Why You Exist

When you want to achieve perfection, you need to continually recover data because this assists in strengthening memories by offering cues and nudges to reinforce your organization as well as the reason it is around. This way, you get to build deep associations with your consumers consequently boosting the credibility of your company due to the strengthened customer connections.

Consider Pacing

Out of sight, out of mind, therefore, you need to build a system with others by establishing a connection by pacing; otherwise, you are setting yourself up for failure. However, there needs to be a balance, so that you are neither communicating too much nor not communicating at all. Thus, it is for this reason that you need to consider to pace yourself when intending to build systems for others.

Get an Outside Perspective

By getting an outside perspective, you can get much-needed advice on matters which you may not have noticed as faulty and require rectification to build systems for others. Therefore, getting an outside perspective is always critical before you avail your company’s information to the consumers, thereby, in case of any issue, you the opportune chance to make changes. After everything is set, you can now avail your information and your customers will get to understand your message thus making the curse of knowledge work in your favor.

What other tactics and strategies have you used to pass on process and knowledge?